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Welcome
Guest
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- Background
| 1.1 |
myhelper.com.au (ABN 71 943 145 601) ("Myhelper") is committed to maintaining the privacy of your personal information. This Privacy Policy sets out how we deal with personal information.
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| 1.2 |
If Myhelper decides to change this Privacy Policy, we will re-publish it on our website at www.myhelper.com.au (the “Site”).
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- Is Myhelper bound by the National Privacy Principles?
| 2.1 |
As a private sector company, Myhelper is bound by the Privacy Act 1988 (Cth), including the National Privacy Principles.
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- How does MyHelper collect personal information?
| 3.1 |
Myhelper may collect your personal information when you register with us on our Site, register to receive information or register to enter a competition or promotion. We may email, phone or mail you with information about Myhelper, our latest offers and other relevant information. You may unsubscribe to this information service at anytime.
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| 3.2 |
Myhelper may collect your personal information when you supply it to us in any way.
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| 3.3 |
Myhelper requires your personal information for the purpose of providing you with Myhelper services. If you do not provide us with your personal information we may not be able to supply you with Myhelper services.
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- Use of your personal information and credit information
| 4.1 |
Myhelper will securely hold your personal information and we will not trade, rent or sell it. Some of the information we collect about you may be considered as ‘sensitive’ and we will ask your permission if we wish to use or share this information.
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- How do I opt out of marketing messages?
| 5.1 |
To opt out of receiving marketing messages from Myhelper contact info@myhelper.com.au
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- If you connect to Myhelper services we may:
| 6.1 |
collect information about the way you use Myhelper services, your preferences and who contacts you while you use Myhelper services;
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| 6.2 |
use your information to create and maintain data for accounts and prevent fraud and improper use;
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| 6.3 |
if you consent, use your personal information to conduct direct marketing;
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| 6.4 |
capture personal information when we are obligated to;
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| 6.5 |
provide your personal information to government agencies as required by law (e.g. Australian enforcement and revenue protection agencies, the Australian Government etc);.and
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| 6.6 |
share your information with other members of our group of companies, and with our or their, partners, associates, agents and contractors and with people who are interested in buying our business. These may include people and companies outside of Australia.
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- Accuracy of your information
| 7.1 |
You must ensure that all your personal details are accurate, complete and not misleading. You must also tell us if your details change.
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- Access to personal information
| 8.1 |
Generally, you have the right to see or obtain a copy of personal information about you that we may hold. We will handle requests for access to personal information in accordance with the National Privacy Principles.
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| 8.2 |
As long as we can verify your identity, the person you speak to may be able to provide you with the information you require over the telephone. If you wish to have a copy of that information we ask that you put your request in writing and either post or fax it to us.
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| 8.3 |
If you believe we hold personal information about you that you consider to be inaccurate, incomplete or out of date you should contact us. In most cases we will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what we know or understand to be correct at a particular time. However, in those circumstances, if you request, we will take reasonable steps to associate with the relevant record of your personal information a statement to the effect that you claim the information is inaccurate, incomplete or out of date.
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- Cookies
| 9.1 |
The Site uses cookies which can help Myhelper to analyse the profile of our users and help us to provide you with a better user experience. You may configure your browser to accept or reject cookies.
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- Complaints
You can obtain more information about the way Myhelper manages the personal information it holds, or complain about breaches of your privacy in writing, at the address below or directly to the Privacy Commissioner. Complaints to the Privacy Commissioner need to be made in writing to:
The Privacy Commissioner
GPO Box 5218
Sydney NSW 2001
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